Welcome to Zesty Dresses, where runway-inspired fashion meets effortless global delivery! Our FAQ is designed to answer all your questions about our zesty styles, shipping policies, and more. Can’t find what you need? Our style advisors are always happy to help at [email protected].
About Zesty Dresses
What makes Zesty Dresses unique?
We specialize in bringing runway-inspired fashion to your wardrobe at extraordinary prices. Our carefully curated collections (from dresses to denim) combine “fabric intelligence” with “silhouette science” to make you look and feel fabulous!
Where is Zesty Dresses based?
Our headquarters is located at 2842 Raver Croft Drive, New York, US 10001. We proudly ship worldwide (excluding some remote areas and parts of Asia – contact us to check availability for your location).
Product Questions
What categories do you offer?
Our zesty selection includes:
- Dresses (our specialty!)
- Jumpsuits
- Tops
- Bottoms
- Denim
- Swimwear
- Accessories
How do I choose the right size?
Each product page includes detailed size charts. For our signature dresses and jumpsuits, we recommend checking measurements against your favorite well-fitting garment. When in doubt, our style advisors can help – just email us with the item number and your measurements.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, hassle-free checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption for all transactions. We never store your full payment details on our servers.
Can I modify or cancel my order?
We process orders quickly to get your zesty styles to you ASAP! If you need to modify or cancel, please email us at [email protected] immediately with your order number. We’ll do our best to accommodate your request if your order hasn’t entered processing.
Shipping & Delivery
What are my shipping options?
We offer two fabulous delivery experiences:
- ✈ Express Shipping ($12.95): Via DHL/FedEx in 10-15 business days after processing (1-2 business days)
- 🎁 Free Standard Shipping: On orders over $50 via EMS in 15-25 business days after processing
How long does order processing take?
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information as soon as your package ships!
Do you ship internationally?
Yes! We proudly ship worldwide, except to some remote areas and parts of Asia. Contact us to confirm delivery availability to your location.
Can I track my order?
Absolutely! We’ll send you tracking information the moment your package ships. Follow your zesty styles every step of the way!
Returns & Exchanges
What’s your return policy?
We stand by our quality promise! If any item doesn’t make you feel fabulous, you have 15 days from delivery to initiate a return. Just contact our style advisors at [email protected] – no zesty questions asked!
How do I return an item?
- Email us at [email protected] within 15 days of delivery
- Include your order number and which items you’re returning
- We’ll provide return instructions and a shipping label if applicable
- Once received, we’ll process your refund within 5-7 business days
Are there any return exceptions?
For hygiene reasons, swimwear and accessories must be returned unworn with original tags attached. Final sale items are non-returnable (clearly marked as such on product pages).
Contact & Support
How can I contact customer service?
Our style advisors are always here to help! Email us at [email protected] for any questions about your order, sizing, or styling advice. We typically respond within 24 business hours.
Do you offer styling advice?
Absolutely! Our team loves helping you create zesty looks. Tell us about your upcoming event or style preferences, and we’ll recommend pieces from our collection that will make you shine.
Pro Tip: Combine multiple limited-time styles in one order to qualify for free shipping while securing those runway looks before they sell out!
Happy styling!
The Zesty Dresses Team