Last Updated: [Date]
Welcome to Zesty Dresses! These Terms and Conditions outline the rules and regulations for using our website and purchasing our fashionable apparel. By accessing zestydresses.com, you agree to these terms in full. Please read them carefully before placing an order.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you have legal capacity to enter into binding contracts.
1.2 Intellectual Property Rights
All content on zestydresses.com, including designs, text, graphics, logos, and product images, is our exclusive property or properly licensed. You may not:
- Reproduce, distribute, or modify any content without express written permission
- Use our trademarks or branding without authorization
- Reverse engineer or extract data from our website
2. Product Information
2.1 Product Descriptions
We strive for accuracy in product descriptions (colors, sizes, materials) but cannot guarantee perfect representation due to screen variations. If you receive an item significantly different from its description, please contact us immediately.
2.2 Product Availability
All items are subject to availability. If an ordered product becomes unavailable, we’ll notify you and either cancel the order or offer a suitable alternative.
2.3 Product Categories
Our collections include:
- Dresses & Jumpsuits: Fashion-forward designs for various occasions
- Denim: High-quality jeans and jackets
- Tops & Bottoms: Trendy separates for versatile styling
- Swimwear: Stylish beachwear with hygiene considerations
- Accessories: Complementary fashion pieces
3. Ordering Process
3.1 Placing Orders
By placing an order, you:
- Agree to pay the full amount including applicable taxes and shipping
- Confirm all provided information is accurate
- Accept these Terms as a binding contract
3.2 Order Confirmation
After placing an order, you’ll receive:
- An automatic order acknowledgment (not a contract)
- A formal acceptance email when we begin processing
3.3 Order Changes & Cancellations
Requests for order modifications must be made within 2 hours of placement by emailing [email protected]. We cannot guarantee we can accommodate changes after processing begins.
4. Payment Terms
4.1 Accepted Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.2 Pricing and Currency
All prices are in USD. While we check accuracy, if we discover an error, we’ll contact you before processing to confirm or cancel the order.
4.3 Payment Security
We use industry-standard encryption but aren’t liable for any breaches beyond our reasonable control.
5. Shipping Policy
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
- Free Shipping: EMS for orders over $50, 15-25 business days after dispatch
Note: We don’t ship to certain remote areas and parts of Asia.
5.2 Delivery Responsibilities
Once shipped, you become responsible for the package. Any delivery issues (lost/stolen packages) should be reported immediately to the carrier and us.
5.3 Customs and Duties
International customers are responsible for any customs fees, taxes, or import duties, which we cannot predict or control.
6. Returns & Refunds
6.1 Return Policy
We accept returns within 15 days of delivery, provided:
- Items are unworn, unwashed with tags attached
- Original packaging and accessories are included
- A Return Authorization Number (RAN) is obtained
Exceptions: Swimwear (unless faulty) and final sale items marked as non-returnable.
6.2 Return Process
Email [email protected] within 15 days with:
- Order number
- Item details
- Return reason
- Refund/exchange preference
6.3 Refund Processing
Refunds are issued within 3-5 business days after we receive and inspect returns. Original shipping costs are non-refundable except for incorrect/faulty items.
7. Customer Responsibilities
- Provide accurate shipping/billing information
- Inspect deliveries promptly and report issues within 48 hours
- Understand return requirements before purchasing
- Use the website lawfully and not disrupt its operation
8. Limitation of Liability
Zesty Dresses isn’t liable for:
- Minor variations in product color or fit
- Delivery delays beyond our control
- Indirect damages (lost profits, data loss)
- Maximum liability is limited to the order value
9. Privacy & Data Protection
Your privacy matters. Our Privacy Policy details how we collect, use, and protect your data in compliance with applicable laws.
10. General Provisions
10.1 Governing Law
These Terms are governed by New York state laws. Any disputes will be resolved in New York courts.
10.2 Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.
10.3 Contact Information
For questions about these Terms:
Zesty Dresses2842 Raver Croft Drive
New York, NY 10001 USA
Email: [email protected]
Thank you for choosing Zesty Dresses! We’re committed to providing stylish fashion and exceptional service. By shopping with us, you agree to these Terms and our mission to make fashion delightful.
